Reporting concerns

Reporting Concerns

If you see, hear or suspect a vulnerable adult is being abused in any way, you must tell someone about it.

Alternatively use the following contacts;
Adult Social Care Helpdesk:
First point of contact for all social care calls. Information and advice.
Tel: 02392 680810
Care Direct is open to take calls between 8.00 am to 8.00 pm Monday to Friday and from 9.00 am to 1.00 pm on Saturdays. Outside these hours and on Sundays and Bank Holidays, in emergency only, please contact our Emergency Duty Service (see below).

Safeguarding team

Portsmouth City Council have a small but dedicated and versatile safeguarding team , comprising of a Team Manager , 2 Assistant Team Managers, a Higher Grade Social Worker along with 2 Main Grade Social Workers; who are supported by 2 administrative assistants.

The primary focus for safeguarding is to promote well-being and prevent abuse and neglect happening in the first place, ensure the safety and wellbeing of anyone who has been subject to abuse or neglect, take action against those responsible and learn lessons and make changes; which will be achieved by putting the person at the very centre. Safeguarding is everybody’s business and with the new Care Act 2014 this can only strengthen the protection of vulnerable adults within Portsmouth.

Contact Safeguarding team
Phone via Adult Social Care Helpdesk

Email- PortsmouthAdultMASH@portsmouthcc.gcsx.gov.uk

Emergency Duty Service:

Tel: 0845 6000 388 (low-call rate)